About us

Why First Call 24

We're committed to providing clients with high-quality healthcare providers in a number of situations. The secret to our success is finding the right individuals for the right task - professionally, competitively, and with the least amount of delay or inconvenience. To keep our service users safe,We adhere to the strictest criteria while providing the best possible service. We deal with a wide range of companies, both large and small, and we're continuously searching for new ways to improve our connection.

Our Team

You don't only get paired with a caregiver when you become a client of First Call 24.You'll be working with a whole team of certified and experienced caregivers who will guarantee that the highest standards of care are met during the duration of the service. A care team made up of Employee and Client Care Managers will work closely with you and your family members to choose the appropriate caregiver for your loved one's requirements, interests, and aspirations. For your complete peace of mind, the staff is ready 24 hours a day, 7 days a week to handle any client or family member's requirements or concerns.

Our objective is to provide you with high-quality, comprehensive, and compassionate care in the comfort and safety of your own home every day.

Firstcall24 Mission

To provide high-quality care to all people in order to improve and maintain a healthy quality of life, employing a holistic person-centered care approach in the delivery of medical and non-medical home care, as well as social services and supports.

We help elders and their families by providing meaningful interaction opportunities. Our caregivers form genuine, compassionate connections with seniors and implement personalised care plans that change as their needs change. Families who choose FirstCall24 benefit from carefully trained caregivers, companionship, medication reminders, respite care, Alzheimer's and dementia care, and tailored programmes. AndFirstcall24 focuses on tasks that are tailored to the interests of seniors in order to keep them physically, cognitively, and emotionally engaged.

Firstcall24 Vision

By providing high-quality services and programmes that focus on social, emotional, and physical well-being, we aim to empower individuals to live, learn, and engage in their communities in healthy and meaningful ways.

Core Values

Our core values includes Empathy | Community | Diversity | Respect & Integrity | Innovation.

Integrity: We follow moral and ethical ideals and pledge to always be honest and do the right thing. Integrity, we feel, is essential for developing connections and trust with both our coworkers and clients. Politics, hidden agendas, and passive-aggressive behaviour are not tolerated by us.

Compassion: We value our clients', coworkers', and community's ability to have compassion. We are sympathetic because we see the need of refraining from passing judgement and respecting the feelings of others, and we are motivated to help.

Accountability: We regard our staff's and organization's capacity to keep their promises to clients and each other. We take responsibility for our work and, to the degree possible, correct errors as soon as possible.

Customer Commitment: We value the capacity to consistently go above and beyond to meet and exceed the expectations of our clients.

Innovation: We value a culture that encourages ongoing improvement via innovation and learning.

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